Relationship Intelligence for Home Care

See the clients slipping away — before they're gone.

Curant quietly watches the signals already sitting in your Agency Management System, and surfaces the patterns that predict client loss weeks before anyone in the office notices.

Built for operators running AlayaCare, WellSky, AxisCare and other AMS platforms.

The problem

Your day is consumed by the next fire.

You're smart. Your team is experienced. But every hour is eaten by the next urgent thing — a caregiver callout, a billing question, a family complaint. The clients quietly slipping away never make it onto today's list.

By the time someone calls to cancel, the signals have been stacking up for weeks. A caregiver late three times. A schedule change request. A frustrated note in a call log. The information existed — it just wasn't visible.

What you see vs. what's happening

By week 6, the decision has already been made.

Caregiver late 3×
Week 1
Schedule change request
Week 2
Client calls in — frustrated
Week 3
2nd caregiver assigned
Week 4
Visit missed — no follow-up
Week 5
Client calls to cancel
Week 6
Office first hears about it
Client discharged
Week 7
Early warning (unseen) Escalating signal (unseen) When office becomes aware

The signals existed for weeks. No one was watching them.

How it works

Three quiet layers, working while you work.

1

Connects to your AMS

Curant reads the data already in AlayaCare, WellSky, or AxisCare. No new system for your team to learn. No duplicate data entry.

2

Detects patterns

It watches hard signals (late arrivals, missed visits, caregiver churn) and soft signals (call log sentiment, family tone) together — because the combinations are what matter.

3

Surfaces insights

A lightweight desktop companion shows only what needs your attention today — ranked by how much risk it represents. No dashboards to dig through.

What Curant watches

The data you already have, finally put to work.

Hard signals

Objective, structured — either it happened or it didn't.

  • Late arrivals beyond a threshold, on the same case
  • Missed visits and visits cut short
  • Caregiver churn — unique caregivers on one client in 30 days
  • Schedule instability — frequency of last-minute changes
  • Authorization expiry before renewal is initiated

Soft signals

Subjective, unstructured — the stuff buried in call logs.

  • Negative sentiment in client call notes
  • Recurring complaints about a specific caregiver
  • Family tone shifting from satisfied to frustrated
  • Caregiver disengagement in activity notes
  • Repeated follow-ups on the same unresolved issue

One frustrated call is normal. Three in two weeks, combined with a caregiver late four times, is a pattern — and the one your team almost certainly won't catch.

What you'll actually see

Three insight levels. No noise.

Critical

Client A — 3 caregivers in 30 days, 2 missed visits last week, negative call log entry from the family.

Elevated risk of client loss in the near term.

Warning

Client B — caregiver late 15+ minutes on 4 of the last 6 visits.

A meaningful signal worth attention this week.

Informational

Client C — authorization expires in 21 days. No renewal initiated.

Worth knowing. Not urgent yet.

Be the first to know

We'll reach out as early access opens